IT Supporter (m/w/d)

Ihre Tätigkeiten:

• As IT Operator you will be a central contact person for the Flow Trading’s core trading application ICOM and Jaguar. You will cover the complete application support lifecycle.
• In the context of our DevOps focus you will be closely connected to users (mainly Traders) and development teams, as well as with the global infrastructure departments.
• Change and incident management in a complex environment
• 1^st and 2^nd level support for the Front Office users
• Environment management including sizing in close cooperation with development and infrastructure

Das gesuchte Profil:

• IT Background: Business Informatics or University Degree with IT Cursus or equivalent.
• Experience in running huge applications on Unix-based server farms.
• Experience in Agile project setup (SCRUM, KANBAN, etc.)
• Continuous delivery pipeline is natural way of working and you know how to automate everything possible to deliver efficiently in a quality secured way.
• Interested in technology and in the different opportunities to bring to banking industry
• Good understanding of IT concepts & architecture. Familiar with using specific tools for testing purposes.
• Fluent English (spoken and written) necessary to work in an international environment

Bitte beachten Sie die folgenden Anforderungen:

• Excellent communication skills necessary to work with colleagues from different professional and cultural backgrounds
• Passionate with discovering and supporting a business area and in operating efficiently a set of complex applications dedicated to this business
• Able to establish credibility quickly with the business lines and other stakeholders

Sprachanforderungen:

• Deutsch: Verhandlungssicher
• Englisch: Verhandlungssicher