SAP CRM
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Offenburg |
asap |
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Festanstellung |
Berufs-/Projekterfahrung
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06/2012 - 10/2015 Dauer 41 Monate |
Rolle Mitarbeiter |
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Branche |
Einsatzort Veldhoven(Niederlande), Seoul(Südkorea) |
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Aufgaben Freelancer for ASML Netherlands B.V., SAP CRM Mobile Service 4.0 international rollout 1800 Mobile clients, going live support in Seoul and Veldhoven, system maintenance for SAP CRM Mobile, international helpdesk |
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Verwendete Technologie |
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06/2002 - 10/2015 Dauer 161 Monate |
Rolle Mitarbeiter |
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Branche |
Einsatzort Dättwil(Schweiz) |
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Aufgaben Business Consultant SAP R/3 mySAP.com, Customer Relationship Management (CRM) Presales SAP R/3 CRM |
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Verwendete Technologie SAP CRM COM/OLE/ActiveX |
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09/2000 - 10/2015 Dauer 182 Monate |
Rolle Mitarbeiter |
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Branche |
Einsatzort Basel(Schweiz) |
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Aufgaben 05-01 Business Consultant SAP R/3 mySAP.com, Customer Relationship Management (CRM) Presales SAP R/3 CRM |
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Verwendete Technologie SAP CRM COM/OLE/ActiveX |
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08/2000 - 10/2015 Dauer 183 Monate |
Rolle Mitarbeiter |
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Branche |
Einsatzort Essen(Deutschland), Düsseldorf(Deutschla |
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Aufgaben 09-00 Vodafone (Mannesmann) TeleCommerce (Düsseldorf Ratingen, Germany) As is analysis and business process reengineering of office communication and SAP R/3 basis processes, for implementation into a call center |
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Verwendete Technologie Telekommunikation / Netzwerke (allg.) |
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08/1999 - 07/2000 Dauer 12 Monate |
Rolle Mitarbeiter |
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Branche |
Einsatzort Scheer(Deutschland), Düsseldorf(Deutschl |
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Aufgaben Vodafone (Mannesmann) TeleCommerce (Düsseldorf Ratingen, Germany) - As is analysis and business process reengineering of office communication and - SAP R/3 basis processes, for implementation into a call center. - SAP Mobile Sales Starter kits, Joint Venture SAP AG / HP AG / IDS Scheer AG - Development of the SAP Starter kit for the industry template Mobile Sales Pharma. Development of the Mobile Sales Pharma reference model. - SAP AG, Walldorf , Germany - Development of the reference models for the SAP R/3 industry templates Chemistry and Pharmaceuticals. - Henkel IPAS-Projekt: implementation of SAP R/3 EH&S. - Merck Going live of the implementation of SAP R/3 MM, PP/PI Customer acquisition in Basel, Switzerland |
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Verwendete Technologie SAP PP Telekommunikation / Netzwerke (allg.) IT-Support (allg.) Pharmazie Chemie |
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04/1997 - 01/1998 Dauer 10 Monate |
Rolle Projektleiter |
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Branche |
Einsatzort Ladenburg(Deutschland) |
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Aufgaben Acquisition of new customers, customer care of the longtime customers: plastic industry, colours and lacquer manufacturers, building material manufacturers, pharma and cosmetic companies, cleaning agent manufacturers, galvanic shop operations, food and feed manufacturers; products: citric acid, citric acid esters, glucon acid, tataric acid, etc |
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Verwendete Technologie |
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Skills
2nd Level Support
Administration
Anforderungsmanagement
ARS
Call Center
Change Management
Changemanagement
Chemie
CTI
DAS
Dokumentenmanagement
EAI (Enterprise Application Integration)
Elektronik
HP
HP OpenView
Incident Management
Insourcing
iOS
iPad
Lead Management
Logistik (Allg.)
Marketing
Marketing (allg.)
Medizintechnik
Microsoft Office (allg.)
Migration
Outsourcing
Pharmazie
Physik
Presales
Prozess- / Workflow
Remedy
Rollout
SAP BI
SAP BW
SAP CRM
SAP ECC
SAP PP
SAP R/3
SAP Solution Manager
SAP SRM
Telekommunikation / Netzwerke (allg.)
Sprachen
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Sprache Deutsch |
Einstufung Grundkenntnisse |
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Sprache Englisch |
Einstufung Verhandlungssicher |
|
Sprache Französisch |
Einstufung Grundkenntnisse |
